Every delivery is carefully managed by our team to make sure you get the right materials, at the right time. Please read the below information to ensure you order runs smoothly.
All orders must include a full and accurate delivery address, together with the site contact name and telephone number. Customers are responsible for ensuring that all delivery information provided at the time of order is correct.
Customers must notify us in advance of any site-specific restrictions, including (but not limited to) access limitations, vehicle size restrictions, restricted delivery hours, or any other conditions that may affect delivery.
Our standard carriage charges are based on delivery via Articulated (Artic) or Rigid lorry, with off-loading carried out by one of the following methods:
Standard deliveries are scheduled between 9:00am and 1:00pm. While every effort will be made to meet this delivery window, it is provided as a guideline and cannot be guaranteed.
Any requirements outside of the standard carriage specification, including but not limited to alternative vehicle types, timed deliveries, restricted access arrangements, or specialist off-loading (e.g. HIAB or crane-assisted delivery), will be subject to additional charges.
Where a mechanical off-load vehicle is required, this must be requested at the time of order or no later than 5 working days prior to delivery. Such services are subject to availability and will be charged additionally (Price on Application).
It is the customer’s responsibility to ensure that the delivery site has suitable access, and that adequate labour and/or mechanical handling equipment are available to safely receive and off-load the goods.
Failure to provide accurate delivery details, adequate access, or appropriate off-loading arrangements may result in failed delivery, re-delivery charges, or delays, for which we shall not be held liable.
All deliveries will be made to the nearest safe and accessible point, at the sole discretion of the driver.
Need more information. Get in touch with our sales teams.
Every delivery is carefully managed by our team to make sure you get the right materials, at the right time.
Add any comments during checkout: Let us know if you have any notes, special instructions, or specific delivery requirements by adding a comment when completing your order.
We review and confirm: Our sales team will review your order details. If anything is missing or unclear, we’ll reach out to confirm everything is ready for a smooth delivery.
We organise your delivery: We work with trusted suppliers and delivery partners who use specialised vehicles to ensure your order is handled safely and delivered on time.
On the day: You’ll receive a call or email from your account manager to confirm the delivery date and time.
Need more information. Get in touch with our sales teams.
Need prices, availability, or technical advice? Request a call back and speak directly to our team.
Fast reponse. no obligation.
Free SFS Full Design & Material Take off Service for projects over 1000m²
To enable us to assess the requirements of the project and suggest a suitable specification for the steel framing system, please complete as many of the boxes below as possible or appropriate.
* Free Indicative Design for Quotation purposes
Need pricing for your next project? Whether it’s drylining, SFS, ceilings, cladding, or fixings – we’ve got you covered. Fill in your details and our expert team will be in touch shortly.
